About Us

About Viewpointe Counseling Services

The team of licensed and certified providers at Viewpointe Counseling offers a wide variety of outpatient mental health services.

Since 2011, our goal has been to provide a safe and relaxing environment where all clients are treated with dignity and respect. Each and every client we serve is a valued individual. We, as providers, believe that we have the ethical responsibility to help our clients achieve their goals and live healthy and fulfilling lives in all domains: physical, emotional, social, and spiritual.

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FAQ

Get in touch with an email or phone call!

How do I schedule an appointment?

To schedule an appointment, please call the office. Our friendly receptionist will be able to help find the therapist to best meet your needs.
What paperwork do I need to fill out before I come for my first appointment?

A registration form will be sent to you via email before the appointment. You can also find the form on our website or pick up a registration packet in our office, just outside the reception window.
Do you offer virtual appointments?

Yes! A couple of our therapists are currently offering virtual appointments. Please talk with the receptionist or a therapist about availability for virtual meetings.
How do I cancel an appointment?

If you need to cancel an appointment, please call and speak to our receptionist. We appreciate 24 hours notice if you need to cancel.
How long do therapy sessions last?

Most sessions are about an hour long.
Can my therapist prescribe medication?

The providers at Viewpointe Counseling are not licensed to prescribe medications, nor make prescription recommendations to clients. However, they are trained to help you meet your mental health goals using other clinically-sound approaches.
Will Viewpointe accept my health insurance?

Because each therapist operates on their own, insurance networks will vary. Some commonly accepted insurances include Medicaid, Blue Cross Blue Shield, Blue Care Network, Priority Health, and other major insurance providers (this is not a complete list).
How do I find out if I have a copay?

There is no copay for Medicaid. If you have another type of insurance, you can call the number on the back of your insurance card to ask about copays.
How do I pay my bill?

You can pay your bill in person at the reception window before your appointment, or you can call the office during reception hours.
Who can I contact with questions or concerns about paying for therapy?

New clients or referral sources are welcome to discuss insurance concerns with any of the therapists or our knowledgeable and courteous receptionist. Our confidential phone and voicemail system is answered Monday through Friday during receptionist hours.
What are your receptionist hours?

The receptionist is available in the office Monday, Tuesday, and Thursday 8-2:30, Wednesday 8-4, and Friday 8-12. When she is not in the office, she is available via email.

Mental Health Resources

Resources

EMDR

Eye Movement Desensitization and Reprocessing

What is EMDR? Eye Movement Desensitization and Reprocessing (EMDR) therapy is an extensively researched, effective psychotherapy method proven to help people recover from trauma and other distressing life experiences, including PTSD, anxiety, depression, and panic disorders.

Military Speciality

This specialization provides students with the requisite knowledge and skills to work with military members and their families and support these individuals with challenges such as post-traumatic stress disorder, job-induced anxiety and/or depression, relocation, relationship strains, and substance reliance.

Infant Mental Health

What is Infant Mental Health?

Helplines

National Suicide Prevention Lifeline

Trained crisis workers are available 24 hours per day, 7 days per week.

1800-273-8255

National Domestic Violence Hotline

1800-787-3224

or www.thehotline.org

The Trevor Project

A non-judgmental hotline for the LGBTQ community with sensitive trained counselors is available 24/7 through a call, text, or chat during a crisis or suicidal thoughts. Trevor Lifeline 1866-488-7386 available 24/7. Trevor Text, text the word “Trevor” to 1-202-304-1200 only available Thursday and Friday 4 PM to 8 PM

TRANS Lifeline

This lifeline is available 24/7 staffed by transgender people for transgender people. Its focus is on transgender people struggling with gender identity to thoughts of self-harm.

1877-565-8860

Apps